Shipping Method: All orders will be shipped via U.P.S Ground, unless special instructions are given by the customer.
Returned Shipments: All freight charges of returned shipments will be the customer's responsibility. No merchandise returned after 15 days will be accepted unless goods are defective or shipped in error. All returns are subject to an inspection upon return to the warehouse. In case of defective merchandise we reserve the right to credit or replace that item at our discretion. Part returns are subject to a restocking charge of 15%.
Damaged Goods: Products damaged in transit must be reported to the carrier. Save all packing lists, shipping cartons, and package material until you have contacted the carrier. We will do everything possible to speed the process to get you a replacement or appropriate credit.
Shortages: All credits and claims for shortages must be reported to the office within 24 hours. Before calling, make sure you open and thoroughly inspect ALL cartons and packing materials and tell us how many cartons you received. Also, please make sure you count the amount of packages you receive before you sign for them.
Ordering: Please provide your F & R Cycle Inc account number and F & R Cycle Inc part numbers when placing orders. This will minimize errors and speed up the ordering process. Drop shipments from F & R Cycle Inc to your customer are prohibited. Minimum order is $50, otherwise your account will be automatically charged an extra $5.
Special Notes: All prices and descriptions contained in this website are subject to change without prior notice. All prices F.O.B. Paramount California. Items can be withdrawn from sales at anytime. We are not responsible for typographical errors.