Returned Shipments:
All freight charges of returned shipments will be the customer’s responsibility.
No merchandise returned after 15 days will be accepted unless goods are defective or shipped in error. All returns are subject to an inspection upon return to the warehouse. In case of defective merchandise we reserve the right to credit or replace that item at our discretion. Part returns are subject to a restocking charge of 15%.

Damaged Goods:
Products damaged in transit must be reported to the carrier. Save all packing
lists, shipping cartons, and package material until you have contacted the carrier, we will do everything possible to speed the process to get you a replacement or appropriate credit.

Shortages:
All credits and claims for shortages must be reported to the office within
24 hours. Before calling, make sure you open and thoroughly inspect ALL cartons and packing materials and tell us how many cartons you received. Also, please make sure you count the amount of packages you receive before you sign for them.